Location, the popularity of the destination, hotel facilities and luxurious packages – all of these contribute to the success of a hotel, but efficient hotel management and operations are aspects that surpass all of the above factors in making the hotel a successful one.
Read moreIt is estimated that online travel agents (OTAs) generate around 8 to 10 per cent of Google’s gross revenue worldwide due to their PPC spend. It’s not surprising then, that hotels often choose to be listed on OTAs thanks to the business that they can achieve.
Read moreHow important are your hotel staff? VERY. With the hotel industry poised to take a staffing hit post-Brexit, employee retention is a hot topic. Hotels already have a notoriously high staff turnover rate and Brexit looks set to compound that issue.
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