The Relationship Between Guest Satisfaction and Hotel Employee Longevity
The leisure and hospitality industry sees significantly higher turnover rates than any other field averaging out at 84.9% instead of the nationwide average of 47.2%. Faced with limited ability to create work-life balance and draining customer service expectations...
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Tips and Secrets On How Luxury Hotels Manage Their Staff
No matter how many stars a hotel might be, in the end, it’ll only be as good as its employees are. If employees aren’t reaching customers' expectations and are demotivated to work, we might have more issues than you may think!
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3 Ways Your Hotel Staff Can Make All The Difference
The hotel industry is one of the most competitive industries in existence. Whether for business or leisure, a traveler has what seems like unlimited options at their disposal when they're seeking out a room in a busy city or popular destination. As a hotel operator, it's up to you to ensure your hotel catches that traveler's attention.
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